ClowdWorkIntelligence

Before automating work, understand it.

ClowdWork Intelligence turns work activity into timely signals, organizational knowledge and prioritized opportunities for improvement and automation.

Each person is compared with their own work patterns—not ranked against colleagues.

ClowdWork Intelligence, Your team today: active people, working time, situations to review and the team view.
«Your team today» in ClowdWork Intelligence, with sample data.
What it solves

Five questions that today get answered too late.

What is changing

Know what is changing while there is still time to act.

Load and capacity

Detect workload pressure and available capacity.

Key-person dependency

Reduce dependency on key people.

Software and AI usage

See software and AI usage more clearly.

What to automate first

Prioritize automation opportunities.

Responsible interpretation

Signals support judgment. They do not replace it.

From data to intelligence

From activity to understanding.

ClowdWork Productivity captures how work happens. Intelligence adds context to that data—identifying meaningful changes, recurring patterns, emerging opportunities, and areas that deserve attention. Instead of giving leaders more data to interpret, Intelligence helps explain what is happening, what has changed, and what may be worth acting on.

  1. 1 Productivity Captures how work happens.
  2. 2 Intelligence Adds context: what changed and what repeats.
  3. 3 Better-informed decisions Where to act, in what order, and to what result.
The real product

This is what Intelligence actually looks like.

Data quality before the numbers, three indicators, and the week in one sentence. In that order, and for that reason.

ClowdWork Intelligence, Your team's week: data quality first, three indicators and the week in one sentence.
«Your team's week» in ClowdWork Intelligence, with sample data. No person appears by name.
Data quality comes before the numbers, and that is not a detail: if the week does not have enough data, the report says so at the very top instead of drawing a conclusion that will not hold.
The reports

The insights you need for the decisions you need to make.

From daily changes to capacity, continuity and improvement opportunities, Intelligence turns work data into information leaders can act on.

Daily

Your team today

  • How is the organization working today?
  • Where is activity concentrated?
  • What requires attention right now?
For team leads
Weekly

Your team's week

  • What changed versus usual behaviour?
  • Where is there imbalance or concentration?
  • Which patterns have enough evidence?
  • What action should start or continue?
For area managers
Monthly

Evolution and opportunities

  • Which changes are becoming persistent?
  • Where is improvement potential emerging?
  • How is AI adoption evolving?
For operations leadership
Quarterly

Intelligence to decide

  • What real impact was achieved?
  • Where is it worth investing or automating?
  • Which risks require a decision?
  • What to do over the next 90 days?
For the executive team
Annual

How your organization evolved

  • Which improvements produced real results?
  • How much time and value was recovered?
  • What did the organization learn?
  • What are next year's priorities?
For leadership and the board
Monthly

Talent and organizational capacity

  • Where is there available capacity or sustained load?
  • What technical capabilities does the organization really have?
  • Where does the operation depend on a single person?
  • Which teams need training, and in what?
For Human Resources
Every report is recalculated for the scope of whoever opens it. An area manager sees their area: the narrative, the indicators, the patterns and the table, all within the same scope.
Decision intelligence

Know where to act next.

Finding an opportunity is only the beginning. ClowdWork Intelligence helps leaders move from observation to action by providing the context needed to understand opportunities, evaluate priorities, make informed decisions, and measure results over time.

  1. 1Detect
  2. 2Understand
  3. 3Prioritize
  4. 4Decide
  5. 5Act
  6. 6Measure

Focus on what can make a difference.

Compare opportunities by potential impact and ease of implementation, identify what should be addressed first, and keep strategic initiatives visible as they progress.

Illustrative
Opportunities
High impact · low effort1st
High impact · medium effort2nd
Medium impact · low effort3rd
In progress · impact already measured
Strategic initiative in progress64%
ClowdWorkIntelligencePlus

Turn real work into documented, reusable knowledge.

Not a separate product: it is the advanced capability of ClowdWork Intelligence, capturing authorized work sessions and documenting real processes step by step.

Intelligence Plus captures how real processes are performed, automatically turning that work into structured documentation that helps preserve critical knowledge and prepare processes for AI-powered automation.

  • Capture processes as they actually happen.
  • Build reliable step-by-step documentation.
  • Preserve operational knowledge.
  • Create a stronger foundation for automation.
Illustrative
Intelligence Plus
From real work to steps
recording · capture
Step 1 — Receive the request00:12
Step 2 — Check the data01:48
Step 3 — Record the outcome03:26
Step 4 — Exception: a field is missing04:51
Step 5 — Confirm and close06:03
  1. 1RecordClowdWork Intelligence Plus
  2. 2CaptureClowdWork Intelligence Plus
  3. 3UnderstandClowdWork Intelligence Plus
  4. 4DocumentClowdWork Intelligence Plus
  5. 5AutomateRoubot
Talent & Capacity

Understand capacity, not just headcount.

See how work is distributed across your organization and identify patterns that can affect capacity, continuity, and operational resilience.

Workload and capacity Extended work patterns Critical knowledge dependencies Areas with limited backup Knowledge coverage AI adoption

Protect the knowledge your organization depends on.

Identify areas where critical knowledge or capabilities depend too heavily on a small number of people, helping leaders strengthen coverage before it becomes an operational risk.

Illustrative
Talent & Capacity
Knowledge coverage
by capability
Capability Abroad coverage
Capability Bsufficient
Capability Climited backup
Capability Dlimited backup
Two capabilities depend on very few peopleStrengthen
Specialized reports

Three readings that do not fit in a dashboard.

AI and app inventory

Which tools are actually used, how much and by whom. Including the ones nobody registered.

Repetitive work and opportunities

Where repetitive work concentrates and what is worth documenting before automating.

Activity integrity

Whether the data behind a conclusion is sufficient and consistent. Without this, the rest does not hold.

Individual summaries exist to prepare better conversations with evidence, not impressions.
Continuity

Continuity starts with knowing where risk lives.

This is not a ranking of teams: it is a map of where knowledge depends on very few people and where it is well distributed.

Area
Critical dependencyVery few people

Weak backupLimited coverage

Shared capabilityShared across the team

Well distributedKnowledge is distributed
Finance
Customer service
Payroll operations
Product engineering
IT operations
Illustrative. It speaks about operational continuity, not about any person's potential.
Ask Intelligence

Ask in your own words, and it answers with your own data.

You do not need to know which report holds the answer. Type the question and Intelligence replies with what is in your organization's data, not with a general opinion.

  • Productivity and workload, by person, team or area.
  • Capacity, talent and continuity: where knowledge depends on very few people.
  • Patterns and changes against each person's usual behaviour.
  • Use of applications and of AI tools.
Illustrative
Ask
It answers only about the people you are authorized for, and each organization has a number of questions per week.
ClowdWork Security

Digital risk has a module of its own.

Security reviews what happens on the machines and returns digital risk findings, each with its evidence and with the way to check it. It is a separate module, with a page of its own.

The limits

Signals support judgment. They do not replace it.

Two things worth saying before you find them out yourself.

It does not explain why

  • Intelligence does not automatically explain why a deviation happened. It shows that it did, with its time and context; the cause comes from a person.

It does not rank people

  • Intelligence does not compare people with each other. Each person is compared with their own work patterns, and that is a design decision, not a setting.
From intelligence to automation

From opportunity to measurable improvement.

ClowdWork Intelligence helps identify where improvement is possible. Intelligence Plus can document how the process actually works. When automation is the right next step, Roubot can turn that knowledge into action.

  1. 1Identify the opportunityClowdWork Intelligence
  2. 2Capture how the process is actually performedClowdWork Intelligence Plus
  3. 3Document the processClowdWork Intelligence Plus
  4. 4Prepare the AI agentRoubot
  5. 5Automate the approved processRoubot
  6. 6Measure the impactRoubot

Intelligence

Identifies the opportunity and, with Intelligence Plus, documents how the process actually works.

Roubot

Helps automate it.

Each solution delivers value according to your organization's needs. Together, they provide a natural path from understanding work to improving how work gets done.

Availability

Intelligence works today, on the data Productivity already collects.

There is no need to change platform or install anything new on the computers: if ClowdWork Productivity is already measuring, Intelligence has something to work with from day one.

Activation

It is enabled per organization, not by default.

  • It is switched on for your organization when you contract it; it is not on by default.
  • Access to the panel is granted by role, not to everyone.
  • The more history there is, the sooner it can tell an isolated event from a pattern.
  • Intelligence Plus and Roubot are contracted separately, when the time comes.

Turn productivity data into intelligence you can act on.

See how ClowdWork Intelligence can help your organization understand what is changing, identify where improvement is possible, and make better-informed decisions.